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Health and Safety

It is vitally important that you inform your therapist if you believe you may be pregnant, are undergoing treatment or taking prescribed medication. Heat treatments, sunbathing and exercise are not recommended before and after waxing. All clients are required to have a patch test 24 hours in advance of an eyelash or eyebrow tint. Re-hydration is an important part of Spa therapy; we therefore recommend that you drink plenty of water after your treatment. Alcohol should not be consumed prior to treatments. Slippers are provided for your own comfort and wellbeing and should be worn at all times.

Cancellation Policy

Clients who wish to change or cancel an appointment are requested to provide a minimum of 48 hours notice or the full cost of the treatment will be charged. Credit card details are required to secure an appointment.

Arrival Times

Please arrive promptly for your appointment as it may not be possible to accommodate late arrivals. We regret that late-comers will incur the full fee for shortened treatments. We ask that you arrive 15 minutes prior to your treatment.

Course Bookings

All our treatments are available to purchase in a course form at a reduced cost. To reinforce the beneficial effects we recommend that all courses are completed within six months. Course bookings are non refundable.

Children

Children under the age of 13 years are not permitted into the Spa, unless through a specified event, promotion or by invitation only.

A Polite Request

We endeavour to provide you with an environment which is tranquil and relaxing. We therefore request that you respect the needs of other Spa users and turn off your mobile phones.